About Us
Houston's Full Service Family Owned and Operated Tree Service Company
ArborTrue is the oldest and most stable tree service in the area. With over 20 years of experience and excellence in customer service, ArborTrue is a highly regarded business in the community.
In addition, we are a family-owned tree service company that creates stability and peace of mind for our customers in a time of professional scammers, cons, and "wanna be" tree guys; thus, we bring a trusted professional experience to the tree service market.
Not only are we insured with higher than industry average coverage, but in over 20 years, we have never needed to file a claim. You won't find that anywhere.
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Meet Our Owner
Bradford Phillips
President/Chief Executive Officer/ISA Board Certified Master Arborist® TX-3850B
Years with ArborTrue: 24+
Relevant Industry Experience/Accomplishments
Brad is an accomplished ISA Board Certified Master Arborist® TX-3850B, certified by the International Society of Arboriculture. For over two decades, he has been the proud owner of ArborTrue, an esteemed arborist firm based in Kingwood, TX, serving clients across the nation. Brad's contribution to the field of arboriculture goes beyond his professional practice. He has been actively involved in writing state legislation aimed at preserving trees and advocating for stronger tree protection laws. Coming from a family of arborists, Brad has been learning from his father and grandfather since childhood, making him a 3rd generation arborist. Apart from his work with trees, Brad is also dedicated to enriching the diets of animals at the Houston Zoo by supporting a nonprofit venture called "Phillip's Farm."
What do you love most about your job?
The people I work with, both my customers and teammates. I work with the best kind of people on the planet - concerned and responsible people who love trees and the environment that we all share.
Favorite Tree: Texas White Oak (Quercus alba)
Certification Number: TX-3850B
The 3 Core Values That Built Our Business
Safety
If we can't do it safely, we can't do it. There is a safe way to take down most any tree; however, not every tree man and not every homeowner is concerned about that. We are committed to responsible tree servicing.
Care
It's not just important to do a good job. We are well known for the best cleanup and damage prevention in the industry. It is for this reason that many Schools, Country Clubs, Businesses, and Gardeners use us.
Integrity
As a LOCAL business, our long-term reputation is more important than making as much money as possible (unlike many others). For this reason, we outperform most other local tree companies in general volume. We cannot, however, compete against that tree guy that you know of, but we sure can bring peace of mind that will outlast the bitterness of a poor job.
Every week, we come across the unfortunate situation where that tree guy you know improperly serviced a tree, and now it is dead or diseased. Yes, every week…people make the mistake of using "that tree guy" and end up losing out or paying twice, and this leads us to the following question.
Why Use A Professional Tree Company Instead Of An Individual?
One thing we hear a lot from potential customers is that they would love to use our service, but that there is a guy down the street who will do the job for less. There are at least three very important factors to consider when choosing an individual tree person over a tree company, and failure to consider these factors can end up costing you tens of thousands of dollars, along with peace of mind.
Professionalism – An Arborist is among the most highly trained professionals in green care. There is a high level of knowledge required in the areas of plant Biology, State and Federal Regulations, Plant Pathology, and ISA ethics. The independent "tree guy" or illegal immigrant may have worked for an Arborist company before, but is not anywhere near qualified to prune, fertilize, or treat your trees. Laws and technologies for Arbor Care are always changing, and only those who are licensed, proactive Arborists can be expected to be aware of these. It is a shame how many trees our company has had to remove, only as a result of previous improper care.
If the guy down the street who does the cheap services accidentally cuts a large branch and it lands on your home, who do you think is likely to pay to fix those? If he falls and breaks his leg or worse dies while working on your property, then who do you suppose pays his medical bills or damages to his family? You hope your insurance pays most of it, but you had better read the fine print carefully, as many policies will not, in fact, cover most of these instances, and you may be out $50,000 for medical bills, or his family files a suit against you. At a minimum, you are going to be out of your deductible and paying a higher premium for your insurance.
In conclusion, for a slightly higher cost of hiring a tree company over an unlicensed individual, you will be assured of a properly trained and supervised crew to care for your trees, but also the peace of mind that comes with knowing these workers are insured, bonded, and that the company will handle any issues arising from their job and not by you.
Tree Service Industry Memberships
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Whether you need tree trimming, removal, or arborist services to save a tree we are the right choice for tree services.